1.1 Scope of application
Contact information for the e-commerce service and the Service Provider
Phone: +35844 977 4864
1.2 Other applicable conditions
When purchasing a product or service offered by the Service Provider or the Merchant in the E-Commerce Service, the Customer undertakes to comply with the orders and delivery terms in force at the time of the Service Provider or the Merchant.
2 Using the E-Commerce Service
The e-commerce service is basically available twenty-four (24) hours a day. However, the Service Provider has the right to temporarily disable the E-Commerce Service or a part thereof due to maintenance, installation, modification work, public order and security, excessive system load or other similar reason.
The Service Provider has the right to add, change and delete parts of the E-Commerce Service and to terminate the maintenance of the E-Commerce Service in part or in full.
All rights, including copyrights, of the e-commerce service belong to the Service Provider or its contractual partners.
3 Purchasing from an Ecommerce Service
In the e-commerce service, the Customer can browse, search by keyword and buy products or services from different Merchants. Some of the products are offer / order products, and some are immediately payable products purchased through the E-commerce service. Purchasing a product or service from the E-Commerce Service requires registration with the E-Commerce Service.
The products to be ordered are selected in the E-commerce service by adding them to the shopping cart. The order is sent by paying for the contents of the Shopping Cart in the checkout function of the E-commerce service. By placing an order, the Customer accepts these delivery terms, product prices and delivery costs. If an e-mail address is provided at the time of ordering, an order confirmation will be sent by e-mail. The ordered products and the price appear in the order confirmation.
3.1 Payment for Products and Services
The following payment methods are available:
Available payment options for products and services: invoice payment, bank transfer, and cash
Payment by invoice: No invoicing costs, you will receive an invoice in your e-mail after placing your order.
Bank transfer: You can pay for your order by bank transfer. There will be no separate payment receipt for the transfer. You will receive a shipping list with your order, in which case the status of the order will be "paid".
Cash: You can also pay for your order in cash upon collection. When choosing a cash payment, you will receive a receipt for the payment with the payment,
The service provider reserves any changes to the payment options.
3.2 Incurrence and Termination of the Agreement
The purchase order placed by the customer through the E-commerce service is binding. An agreement on a product or service arises between the Service Provider and the Customer. The Service Provider sends the Customer a confirmation of the purchase.
The provisionsconcerning distance selling referred to in Chapter 6 of the Consumer Protection Act concerning sales to a Customer in a consumer position can be found at: https://www.finlex.fi/fi/laki/ajantasa/1978/19780038. The Consumer Customer's right to cancel the transaction is subject to the provisions of that law, unless the E-Commerce Service or the Merchant's own terms and conditions give the Customer this wider right of cancellation. More detailed delivery, warranty, etc. terms and conditions and installation and commissioning instructions appear in the information provided by the Service Provider or the Merchant, which the Customer is obliged to read before ordering the Product. The installation and commissioning of some products requires professional expertise in their field.
Orders are shipped on weekdays. Delivery time for products delivered from stock is usually within 14 working days. If the products to be delivered are custom-made products, the delivery time will be agreed separately. The customer sees the delivery costs in the checkout function of the E-commerce service before the final acceptance of the order.
The customer is obliged to accept the delivered product and check it immediately. Transport damage must always be recorded in the consignment note. The Service Provider or the Merchant is not obliged to compensate for a defect or error in the order that is not entered in the consignment note.
If the product is lost or damaged during delivery, the Customer must notify the Service Provider without delay, but within 14 days. Packages damaged in delivery must be reported immediately to the company responsible for delivery.
The customer has a 14-day exchange and return right in accordance with the Consumer Protection Act. The customer has the right to exchange or return some or all of the products in the order. Products to be returned or exchanged must be in their original packaging and in good condition for sale. To return or exchange products, first contact your Service Provider for return instructions. In product returns, the customer is billed for delivery and freight costs. Delivery and freight costs for an appropriate complaint will not be invoiced.
3.4 The Contractor shall not be liable for delays or damages resulting from an obstacle beyond his control which he could not reasonably be expected to have taken into account at the time of the conclusion of the contract and the consequences of which he could not reasonably have avoided or overcome. A strike, lockout, boycott and other industrial action is considered to be a case of force majeure even if the contracting party is itself the target or participant in it.
3.5 Delivery abroad
we supply products abroad. When ordering abroad, the tax and customs duties of the destination country should be taken into account. The buyer is responsible for those potential costs.
Shipping charges abroad may vary depending on the size of the shipment. You can find out the actual costs by asking the seller.
4 Customer information
4.1 Registration for the E-Commerce Service
The Customer registering for the e-commerce service must be full. A legal entity can also register as a Customer in the e-commerce service. The person acting on behalf of the legal entity must have the ability to decide and commit to the activities performed in the E-Commerce Service. One person can have only one ID.
4.2 Information provided by the customer
The Customer shall provide the Service Provider with the information required for the delivery of the E-Commerce Service, as requested by the Service Provider. The customer declares that he has provided the information correctly and up-to-date. The Customer is responsible for any errors or delays due to incomplete or outdated information provided by the Customer.
4.3 Registration and Use of Customer Information
When placing an order through the E-Commerce Service and / or registering with the E-Commerce Service, the Customer becomes the Service Provider's customer and his or her information is registered in the Service Provider's customer register. The Service Provider processes the Customers' personal data in accordance with the e-commerce service's register description and data protection clause, as well as privacy protection legislation.
The Service Provider's Registry Statement is available at Fincustomjigs.com.
Customer information is confidential. In addition, the Service Provider may disclose Customer or Identity Data to a police or other authority if there is reason to suspect that an offense has been committed, the investigation of which may be facilitated by the disclosure of Customer or Identity Data, and the authority shall make a reasoned request to that effect.
5 Limitation of Liability
The Service Provider does not guarantee that the E-Commerce Service will operate uninterrupted and / or error-free.
The Service Provider shall not be liable for any damages that may occur to the Customer due to the use of incorrect, incomplete or interpretative information in the E-Commerce Service. The Service Provider is also not liable for any failure to use the E-Commerce Service or for malfunctions, technical defects, malicious software, links or interruptions.
The Contractor shall not be liable for delays or damages resulting from an obstacle beyond his control which he could not reasonably be expected to have taken into account at the time of the conclusion of the contract and the consequences of which he could not reasonably have avoided or overcome. A strike, lockout, boycott and other industrial action is considered to be a case of force majeure even if the contracting party is itself the target or participant in it.
Complaints concerning a product or service must be made immediately to the Service Provider or Merchant. The manufacturer of the product must be given the opportunity to replace the defective part with a new one in order to obtain a faultless end product for the Customer. If a defective part is used in a product, it may not result in a price reduction.
Complaints concerning the e-commerce service are addressed to the Service Provider:
Fincustomjigs (business ID 2224822-6 )
6.1 Validity of the Terms
These terms will enter into force on 1.8.2020 and are valid until further notice.
6.4 Applicable Law and Dispute Resolution